Paul Insana
President/CEO

IT Services For Cleveland and Northeast Ohio Businesses:

Feeling Like You've Outgrown Your Current IT Service Provider?

No other IT consulting firm in Cleveland and Northeast Ohio can touch our fast response time, range of experience, quality customer service, or our ability to deliver technology solutions that work exactly the way you want them to.

Call Us Today At 440-838-8300

5 Reasons to Choose KPEK.Net, Inc. to Support Your Computer Network

1

Security is Paramount.
At KPEK.Net, we follow and enforce Security Best Practices for all our clients, as well as internally. Your Security is only as good as the weakest link in the chain. We educate our team and our clients on cyber security to keep networks safe. We’ve got your back!

2

We LOVE Documentation.
Proper documentation of your network is critical for fast resolution of problems and to get projects done right the first time. Requests are documented, resolution is documented, diagrams of your network are created… and your passwords are stored in a secure, encrypted location.

3

Satisfaction Guaranteed.
All our programs and products come with an unprecedented 100% Guarantee.

4

Fast Response to Requests & Critical Response Time Guaranteed.
Some companies think if your problem doesn’t seem that bad they can wait a few days to call you back… We get back to you fast so you know when your problem will be resolved. Our contracts spell out our response time. And when you’re dead in the water, we respond – FAST.

5

Committed to Quality.
We don’t pursue every company that needs computer support. We choose only clients that share in our values. Serving a company’s IT and critical network needs is a HUGE responsibility that we take very seriously. It takes teamwork and a solid commitment to good communication, excellence, and industry best practices to serve a company in an excellent manner. If we cannot succeed in an excellent manner because of value differences – we simply don’t pursue the opportunity.

Our Services

Network Security

Let us help you keep your company's data safe.

Managed IT Services

We’ll manage all of your IT services for a flat-rate fee.

Data Backup & Recovery

Prevent the unexpected from ruining your company.

Email/Spam Protection

We'll stop malware before it gets to your inbox.

A Message from Our CEO:

Maybe you’re concerned with the current rising costs of your IT services, or maybe you are just running short on time because of your expanding business and need to hand over the reins of some services to someone else. Whatever your reason, we can help you with quality IT services today.

Your business can save money and time today with KPEK.Net, Inc.’s managed services, network solutions, IT support and more.

See what other business owners are saying about us…

Paul and his team accommodates us literally at all hours of the day

We are a manufacturing facility open 24/7 and Paul and his team accommodates us literally at all hours of the day… I strongly endorse the services of KPEK.Net, Inc. for IT and network services.

Donald L. Robertson Donald L. Robertson CFO
I Schumann Company

Very responsive, experienced, and efficient in providing dependable and timely service

My company has used your services for several years and found you to be very responsive, experienced, and efficient in providing dependable and timely service to our computer and network needs.

Nick J. Rajkovich Nick J. Rajkovich President
Gem City Plastic Machinery Inc.

They have tackled every project we have requested

Not only is KPEK highly skilled; they are also very hard-working. They have tackled every project we have requested with enthusiasm and competence. They invariably understand exactly what a project is all about from the outset, and how to get it done quickly and effectively.

Kenneth M. Ternovan Kenneth M. Ternovan IT Director
NPAC

Not Ready To Call Us Just Yet?

IT Buyers Guide

If so, we would at least like to give you a copy of our recently published report, The Northeast Ohio Business Owners’ Guide To IT Support Services And Fees.

Even if you aren’t ready to make a change right now, this will give you the 3 most common ways IT services companies charge for their services, and the pros and cons of each approach, 21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data, and more.

Simply fill out the form here and download your copy today!

  • Download Your Free Copy Now

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